Tenants

At Duncan Phillips we are known locally for our duty of care to our tenants.

From the beginning of the rental process to getting you into your new home.

We source the right property to meet your needs and deal with all the back-end processes to make your move hassle free.

We deal with the landlords on your behalf and ensure you are fully informed of all processes and agreements that have been requested by the landlord.

Taking care of all the necessary groundwork ensures that we make your move as stress free as we can. We are always on call to help with any issues or questions you have throughout the process to avoid any unnecessary complications.

Our Sister company & services provided by Kurtis Property Management Services

Our site contains a constantly updated selection of property. Please CLICK to see our latest available list and REGISTER WITH US today to receive regular email alerts to match your requirements.

Register

By providing us with your details, we can start to search our database for suitable property. The more information you can provide the better so that we can identify the right home for you. Click here to register with us.

View a Property

We will endeavour to arrange convenient appointments for you to view suitable homes.

Making an offer

Found a property you like and want to make an offer? Duncan Phillips will work with you to get the transaction negotiated at a sum that is agreed by our Landlord. Once accepted you will need to make a preliminary deposit to ensure the property is taken off the market subject to suitable references.

It is important to note that during this process we are working on behalf of the Landlord but will obviously ensure all your requirements are handled professionally and on your behalf.

Redress Scheme / Client Money Protection (CMP)

Duncan Phillips Management Limited is a member of a redress scheme which is the Property Ombudsman. Duncan Phillips Management Limited is a member of a client money protection scheme operated by Safeagent. 

Duncan Phillips Management Limited utilise the Services of our Associated Company GAD (UK) LTD T/As Kurtis Property Services to hold all deposits and rent funds relating to all Management and Rental Services.

Fees

There may be some additional fees incurred during the process.

Agreeing the Let

Once an offer is accepted, we will apply for your references and create all the relevant paperwork which forms the basis of the agreement between you and the landlord.

Tenancy Agreement

After the references have been compiled and acceptable, for speed and efficiency we will send all the relevant paperwork including signing of the Tenancy Agreement online.

Rent & Deposit

One month’s rent is payable in advance and a deposit of 5 weeks rent is held in case of any damages. These need to be paid by secure online transfer with cleared funds before you can take possession of the property.

Check in & condition Report

Your Landlord may instruct us to make a full inventory and condition report. An Inventory Clerk will make a convenient appointment to carry out the checks on your move in day.

Registering the deposit

There are three schemes that help protect you and your deposit. The TDS, TDSL or the DPS and we will ensure this is noted on your tenancy agreement.